Last updated 21 September 2026

Privacy policy

The short version

1. Who we are

Sweatch is an independent app, run from Lebanon for people playing in Lebanon. We are responsible for your data. Write to support@sweatch.app.

2. What we collect, and why

WhatWhy
Your email addressTo sign you in with a code. If you switch on "Email updates" in Settings → Notifications — it is off unless you turn it on — also to send you occasional Sweatch news; none has been sent so far. There is no password unless you add one in Settings; if you do, our sign-in provider stores only a scrambled (hashed) copy that nobody can read.
Name, username, photoSo people know who they're playing with.
Bio, city, gender, activities and level, when you usually playTo show you on a profile and to match you with sessions. City, gender and date of birth are optional and can be skipped.
Date of birth (optional)Kept so sessions with an age range can be matched to you. That matching isn't built yet, so today it is only stored. Nobody else sees it.
"Just to play" or "open to meeting new people"Changes the order in which people are suggested to you. It isn't displayed on your profile. People who chose "open to meeting new people" are suggested to each other first, and the setting is sent to other members' apps to do that ordering.
Sessions you post or join, and whether you turned upTo run the sessions, and to work out your reliability word ("Reliable", "Usually turns up").
Messages, direct messages, reactions, and a "hi" you sendTo deliver them to the people you sent them to.
Who you blocked, and reports you fileTo keep those people away from you, and to act on reports. When someone is reported, we may read the profile, sessions and messages involved to decide what to do.
Notification settings, and a device tokenTo send you a push notification if you turned them on. We store the token with your account so Apple can deliver to your phone. No other member can read it.
Ratings you give after a session (stars for each player, a score for the session)To learn which sessions go well. The person you rate never sees the stars you gave them.
Whether you've read a direct message, a "typing" signal, and your in-app notification listTo show "Seen" and "typing…" to the person you're talking to, and to fill your notifications screen.

3. Your location

The app asks for your location only at the moment distance first matters — when you tap "Near me" or a distance filter. It uses it on your phone to sort sessions by how far away they are. It is not sent to us and not stored anywhere. Once you've allowed it, the app reads it again each time it opens, for the same purpose. If you say no, you can pick an area instead.

The map pin and directions for a session are shown only once you've joined it. Before that the map shows the area. The venue's name and address are visible to every member.

4. Who can see what

Only people signed in to Sweatch can see your profile. They see your name, username, photo, bio, city, gender, level, reliability word, activities and usual times. They also see the sessions you've posted or joined: the activity, the time, the venue's name and address, and who else is in. They do not see your date of birth, your email, your notification settings, your device token, or whether you've paused your account.

If you mark your profile private, people you haven't shared a session with don't see your activities, levels, usual times or recent sessions on your profile page. Your name, username, city, photo and bio stay visible, you still appear in search with your activities, and you still appear in the player list of any session you join.

5. Where it's kept

Your data is stored with Supabase, our database and file hosting provider, in Frankfurt, Germany (European Union). Photos you upload are stored there too. We read the data from Lebanon to run the service.

A photo lives at a long web address that works without signing in; anyone who has that address can open it. Photos, including ones you've replaced, stay there until you delete your account.

6. Other companies involved

We only work with providers that protect your data at least as well as this policy does. No advertising networks, no analytics or tracking companies, nothing sold or shared for marketing.

7. How long we keep it

As long as you have an account. A message you set to disappear stops showing in the conversation after 24 hours. It is not yet erased from our database; it goes when you delete your account. The same goes for a message you delete in a session chat: it shows as "Message deleted", but its text stays in our database until you delete your account. Direct messages can't be deleted one by one yet. When you delete your account, it is removed straight away (next section).

8. Deleting your account

Settings → Account & security → Delete account. It happens immediately, in the app, and removes your account, profile, photos, activities, sessions, messages, direct messages, reactions, blocks, reports and settings. A session you were hosting that other people had already joined is handed to the person who joined first, so their plans survive, and the session's chat tells the others that the previous host deleted their account; a session with nobody else in it is deleted with you. A session you hand over keeps its details, including the note and cost line you wrote. A notification someone else already received about you — that you joined their session, say — stays in their list.

Copies in our hosting provider's routine backups and logs expire on their own schedule. If you signed in with Apple, also remove Sweatch in iPhone Settings → your name → Sign in with Apple (on older versions it sits under Sign-In & Security); we can't do that for you yet.

"Take a break" is different: it hides your profile from other members until the next time you sign in. Sessions you host or have joined stay listed, shown without your name or photo. Nothing is deleted.

9. Blocking and reporting

When you block someone, the app stops showing you to each other — profiles, search, direct messages both ways, reactions, each other's messages in a shared session, and sessions the other person is in. In a session you had both already joined, you still appear in each other's player list. We don't notify them, though they may notice you've gone.

When you report someone in the app, the reason you pick is saved for Sweatch to review, until your account or theirs is deleted. You can also email safety@sweatch.app.

10. Age

Sweatch is for adults, 18 and over. We don't verify ages; if we learn an account belongs to someone younger, we remove it. If you think someone under 18 is on Sweatch, tell us at safety@sweatch.app.

11. Your rights

You can see and edit your profile in the app, and delete your account there. For anything else — a copy of everything we hold about you, a correction, a question, a complaint — email support@sweatch.app.

You can turn off location, notifications, camera or photos for Sweatch in iPhone Settings at any time; the app keeps working. If you can't use the app, email support@sweatch.app from your account's address and we'll delete your account within 30 days. If you live in the EU or the UK, you can also complain to your local data protection authority.

12. Changes

If this policy changes in a way that matters, we'll say so in the app before it applies. The date at the top is the date of the current version.