Last updated 21 September 2026

FAQ

How do I sign in?

With your email. We send you a code; you type it in. There's no password to remember. You can also use Sign in with Apple.

What's a session?

Someone saying "padel, Thursday 7pm, Dbayeh, two spots left". You join it. That's a session.

How does joining work?

Tap Join. If the host approves joins, you're in once they say yes; otherwise you're in straight away. If the session is full the button says "Join waitlist". When someone leaves, the first person waiting is moved in automatically — the app can't notify you yet, so check back, and leave the waitlist if your plans change — more than a day ahead if you can: inside the last day the app still counts leaving the waitlist as a late drop-out. The session's chat is open to everyone in it from the start.

What does "Reliable" mean?

You turn up when you say you will. Everyone starts at 100; turning up adds, dropping out late or not showing subtracts. It shows as a word, never a score, and only after a few sessions.

I can't make it any more.

Leave the session. With more than a day to go, that's free. With less than a day, it counts as a late drop-out — still far better than not showing up.

What's the day-before confirm?

When you open the app within a day of a session you've joined, it asks "Still coming?". Tap "I'm in" so the others know the spot is real. If you can't make it, tap "Can't make it" — by then it counts as a late drop-out, which is still far better than not showing. The app can't send reminders yet, so open it the day before.

How do I say hi to someone?

From their profile. You get one hi per person, ever, and five a day. If they accept, you can message each other. If they ignore it, you won't hear back — take that as the answer.

Who can I message?

People you share a session with, and people who accepted your hi (or whose hi you accepted).

What does blocking do?

You and that person stop seeing each other — profiles, search, lists, direct messages, and each other's messages in a session. They aren't told. It doesn't take anyone out of a session you've both already joined: if you host, open the session, tap Players and remove them — and block them too, because a removed person can join again; if you don't host, leave the session or tell the host.

How do I report someone?

Their profile → ⋯ → Report, and pick a reason. Do it before you block them — a blocked profile is hidden from you. To say what happened in your own words, or to hear back, email safety@sweatch.app. See the safety page.

How do I delete my account?

Settings → Account & security → Delete account. It's immediate. It removes your account and everything in it. A session you were hosting with others in it is handed to the person who joined first, with its details.

What's "Take a break"?

It hides your profile until you sign in again. Your sessions stay up, without your name or photo. Nothing is deleted.

Does Sweatch take payments?

No. If a session costs something, the host says so and you pay the venue or the host directly.

Where's my data kept?

In the EU (Frankfurt), with Supabase. Details in the privacy policy.

Something else?

support@sweatch.app.